First Aid Devon is a trading division of T3 Training & Consultancy Ltd (Company # 9453649)

All training quotes include a trainer/consultant and all training materials, handouts, training licences when applicable, tea and coffee. Quotes do not include venue hire, lunch, accommodation, travel expenses and special offers unless otherwise stated.

Confirmation of your booking:

All bookings are confirmed via email.

We prefer payment via BACS (online banking). We do not accept cheques. No training will proceed unless full payment has been received prior to training commencing, so please be mindful of this when paying by cheque and we ask you to allow 10 days for cheque clearance.

Please contact us if you have not received confirmation in writing 7-10 days after submitting your booking.

Hotel accommodation:

This is not included. Should we require hotel accommodation, we will include this in an official quote.

Directions:

The address with appropriate post code will be included with your confirmation.

Substitutions:

Substitute delegates are welcome at anytime.

Cancellations:

All our clients are allowed one free date change as long as the new requested date falls within the same calendar month. All invoices must be paid within 5 working days of receiving it.

All cancellations are made in reference to the booking of the first date agreed and booked between ourselves and yourselves (the company employing our services). If you reschedule your training to a later date, cancellation terms and conditions will apply to the first date the training was booked for. We regret that cancellations made within four weeks of the first agreed training date cannot be refunded. If you request (in writing) your training to be moved to a further date, your training will be viewed as an “Overdue Training Course” once it passes the first agreed training date. Any cancellations made on an “Overdue Training Course” will not receive a refund and an alternate date will not be agreed due to the fact that you have used your x1 free date change.

If you cancel any training within 4 weeks of the agreed date and you have not yet paid the invoice, you will still be liable for full payment of the invoice/s sent you. No future training will be delivered by T3 Training and Consultancy Ltd or any of its’ trading divisions until the outstanding invoice has been paid.

Staff attendance for training lies 100% on the company employing our services and we do not accept any responsibility for any staff who fail to attend the training.

Once an invoice is raised, the Manager/Responsible Person and their supporting Company/Organisation are liable for the fees for the training subject to our cancellation terms. Should the individual Manager/Responsible Person leave the employment of said Company/Organisation the responsibility for the payment is with the employing Company/Organisation at the time the booking was agreed.

T3 Training and Consultancy Ltd reserve the right to cancel any training on the date of the agreed training should full payment not have been received in full and any deposits which have been paid will not will be refunded.

Refunds:

No refund will be given due to staff failing to attend training on the agreed date. We do not refund credit card payments, as we do not receive credit card payments. A refund, less 20% administration fee, will be paid if cancellation is received, in writing, at least four weeks before the first confirmed training date. We are unable to offer refunds on booked places within 14 days of the training taking place. Bookings are subject to payments made, strictly 3 days from date of invoice. No training will proceed prior to full receipt of payment. Any cancellations made on an “Overdue Training Course” will not receive a refund.

Attendance Registers & Certificates:

You are allowed to take your own Attendance Register at the training, but we reserve the right to only release our Attendance Registers & Certificates upon receipt of full outstanding payment.

We send all certificate/s to the person/company who paid for the learner only. We send all certificates via ROYAL MAIL SIGNED FOR (TM).

REPLACEMENT CERTIFICATES: If a replacement certificate is requested on the grounds “it never arrived” we will send you a replacement certificate free of charge if there is no evidence found of delivery (signed for). If however, we are able to prove postage via (1) a receipt and (2) a print off from ROYAL MAIL that it was signed for, we charge a £25 administration fee for a replacement certificate. If a person leaves the employment of a company (who paid for the course) and requests a replacement certificate, we will do so if we can prove attendance through our “Register Form” and there will be an admin fee of what we would charge “per person” for that course. All replacement certificates are sent via email. We do not post replacement certificates.

Catering Requirements:

We do not cater food for any training courses we supply. The responsibility lies with the Manager/Responsible Person to supply food for their staff, or inform their staff to bring their own food.

Access Requirements:

We would like all delegates attending our training to be fully able to access our training, so please let us know via email if you/your staff member have any special access requirements?

Participation:

We would like all delegates who attend our training to be fully able to participate in our training, so please let us know via email if you/your staff member have any special considerations/requirements that our trainers will need to take into consideration for delivery of the training session?

Special Offers and Discounts:

Discounts are not valid in conjunction with any other offer from T3 Training & Consultancy Ltd or any other Trading Divisions of T3 Training and Consultancy ltd. Promotional discount codes cannot be used for the purchase of training materials. None of our special offers or discounts can be redeemed for cash.

Terms & Conditions – Website

By accessing, using or downloading materials from the T3 Training & Consultancy Ltd website, First Aid Devon, T3 Health & Social Care websites, you agree to the following:

Copyright information:

Copyright and all other intellectual property rights, in the material available at this site, is owned by T3 Training and Consultancy Ltd and it’s clients/suppliers and may only be used in the ways described in this legal notice.

Except as otherwise indicated on this Web Site you may view, or download and print copies of documents and graphics from this Web Site provided that:

  1. the material is used solely for  research, personal or non-commercial purposes;
  2. the material is not modified or altered in any way; AND you do not remove any part of this legal notice

All rights, title and interest not expressly granted and reserved.

Links to other Sites:

Links connecting this site with other sites are for convenience only and do not mean that  T3 Training and Consultancy Ltd endorses or approves those other sites, their content or any changes and updates to such sites.

Feedback/Privacy/Confidential Information

Except as previously  provided, any non-personal information or material sent to T3 Training and Consultancy Ltd or a trading division of T3 Training and Consultancy Ltd, will be deemed NOT to be confidential. By sending T3 Training and Consultancy Ltd or one of it’s trading divisions any non-personal information or material, you grant T3 Training and Consultancy Ltd an unrestricted, irrevocable perpetual licence to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that T3 Training and Consultancy Ltd is free to use any ideas, concepts, know-how or techniques that you would send us for any purpose. However, we will not release your name or otherwise publicise the fact that you submitted  materials or other information to us unless: (a) you grant permission to do so; (b) we first notify you that the materials or other information you submit to a particular part of the site will be published or otherwise used with your name on it; or (c) we are required to do so by law

T3 Training & Consultancy Ltd Online Privacy Statement

Warranties and Disclaimers

Except as expressly provided otherwise in an agreement between you and T3 Training and Consultancy Ltd or a trading division of T3 Training and Consultancy Ltd all information and related graphics contained on this web site are provided “as is” without warranty including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, title and non-infringement of third party intellectual property rights.

In no event shall T3 Training and Consultancy Ltd or a trading division of T3 Training and Consultancy Ltd be liable for any direct, indirect, incidental, special or consequential damages for loss of profits, revenue or use incurred by you or any third party, whether in action in contract, tort, or otherwise arising from your access to, or use of this website.  T3 Training and Consultancy Ltd or a trading division of T3 Training and Consultancy Ltd make no reservations about the suitability, reliability, or timeless, and accuracy of the information and related graphics contained on this web site. T3 Training and Consultancy Ltd reserve the right to make improvements, changes or updates to this website at any time without notice.

Governing Law and Jurisdiction

This website (excluding linked sites) and any other websites owned by T3 Training & Consultancy Ltd are controlled by T3 Training and Consultancy Ltd from it’s offices within the United Kingdom. The interpretation, construction and effect of this Legal Notice and Disclaimer shall be governed and constructed in all respects in accordance with the laws of England. You and T3 Training and Consultancy Ltd  also agree to submit to the exclusive jurisdiction of the English Courts.

IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE OR DOWNLOAD ANY MATERIALS FROM IT.

Privacy Policy

T3 Training & Consultancy Ltd is registered with the Information Commissioner’s Office (ICO Registration Reference: ZA127502

Personal Information received by T3 Training and Consultancy Ltd or any of it’s trading divisions will be kept in a secure manner and processed in accordance with the laws relating to data protection.

Except as expressly provided, any non-personal information or material sent to T3 Training & Consultancy ltd or any of it’s trading divisions, will be deemed NOT to be confidential. By sending T3 Training & Consultancy ltd or any of it’s trading divisions any non-personal information or material, you grant T3 Training & Consultancy ltd or any of it’s trading divisions an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that T3 Training & Consultancy ltd or any of it’s trading divisions is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. We shall keep that personally identifies you or allows us to contact you (“Personal Information”) confidential. We may, however, from time to time use your Personal Information to contact you about new products and services which may be of interest to youe and for other related marketing purposes.

We may track the number of visitors to this website. This can include using a “cookie” which would be stored on your browser. Cookies are temporary Internet files which are used by us to enhance the ease of use of this site.

BY USING THIS SITE, YOU AGREE TO THE TERMS OF T3 TRAINING AND CONSULTANCY LTD PRIVACY AND SECURITY STATEMENT. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THIS SITE.